Lenders must improve communications as service issues make borrowers nervous

Rob graduated from Exeter University with a degree in Economics and started his career in investment banking, a decade-long period which included six years as an equity trader at Nomura. With an ambition to start his own business, Rob moved into mortgage broking in 2006, and in 2009 co-founded Coreco, a City-based mortgage brokerage which grew to become a major London firm and well know industry brand. Rob exited the business in 2017 and subsequently worked with Mercury FX, a foreign exchange broker based in the City, before co-founding Altura in 2018. Rob lives in London with his Belgian wife and two children. He has also spent time living and working in Sydney and Amsterdam. Rob enjoys travelling and in recent years visited countries throughout Europe, Asia, Africa, North and South America. Closer to home, Rob enjoys London theatre, is an avowed crypto-currency enthusiast, and is a keen supporter of volunteer organisations which work with school-aged children to provide career coaching and advice.